In several other posts, I have recommended thinkreliability.com materials and video's. Here is another recommendation to explore their video and webinar library.
This is a short video reviewing the Hubble Telescope problems and solutions. As you may recall, the Hubble Telescope is a space based telescope launched in the early 1990's at a cost of $1.5 Billion, however, it had a flaw in the mirror which made all of the images blurry.
Thinkreliability.com explores the root-cause review and demonstrates how the solution didn't have anything to do with the mirror which was the actual cause of the problem: http://www.thinkreliability.com/Video/Hubble/Hubble7min.html
As you do RCFA, don't let the search for the cause limit your options for the solutions.
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